Privacy Policy - BlockWriteAI

Our Privacy Commitments

Privacy by Design. Trust by Default.

Every BlockWriteAI workspace is designed around transparency, security, and user ownership — because your data deserves nothing less.

Your Content, Your Control

You own everything you create. We never sell, rent, or use your content for advertising.

You stay in control

Minimal & Purposeful Collection

We collect only the data needed to run, secure, and improve BlockWriteAI — nothing more.

Collection with purpose

Enterprise-Grade Security

Your data is protected with encryption, role-based access, audit logs, and secure infrastructure.

Security at every layer

Clear, Human-Readable Policies

No legal jargon, no hidden clauses. Just clear policies you can trust.

Transparency always

Built for developers. Trusted by teams.From startups to enterprises, thousands trust BlockWriteAI to power their content experiences securely.

10,000+Developers

100+Countries

99.9%Uptime

EnterpriseReady

Information We Collect

Information We Collect To Power Your Experience.

We collect only the information required to operate BlockWriteAI, deliver features, and ensure security, reliability, and compliance.

01

Account Information

Name, email address, password (hashed), profile details, and preferences you provide when creating an account.

02

Workspace Information

Workspace name, settings, configuration, invited members, roles, permissions, and activity within the workspace.

03

Organization Members

Member names, email addresses, roles, access levels, and status within your organization or enterprise account.

04

License Information

License keys, plan type, activation status, seat usage, and license verification data.

05

Billing Information

Billing name, address, GST/VAT (if applicable), invoices, payment history, subscription details, and transaction metadata.

06

Support & Communication

Support tickets, messages, chat logs, feedback, and other communications with our support team.

We collect only what we need — and nothing more.No unnecessary tracking. No selling of personal data. Ever.

Purpose LimitedUsed only for product and service delivery

Data MinimizationWe collect the minimum required data

Your Data, Your ControlYou're always in control of your information

AI Usage & Processing

AI Requests & Model Processing

BlockWriteAI uses advanced AI models to power writing, summarization, diagrams, signatures, and other content features. Here's how your data is processed.

AI request and model provider processing flow

Prompts You Submit

We send only the content you choose to submit for AI features.

Model Processing

Prompts are processed by third-party AI providers to generate responses.

Credits & Usage

We track usage to deduct AI credits and maintain accurate records.

Model Routing

Requests may be routed to the best available model for your task.

No Permanent Storage

We do not permanently store your prompts or AI-generated content.

No Training / No Selling

Your data is never used to train models or sold to any third party.

Your Data, Your ControlAI features are optional. You decide what to send. We only process what's necessary to deliver the response and improve the service.

Premium Plugin Data

Premium Plugin Data. Secure. Controlled. Transparent.

When you use premium plugins, we collect limited data to verify licenses, enforce plan limits, and ensure a smooth, secure experience. We never access or store your content.

Premium plugin data verification and logging flow

License Verification

We verify your license key and subscription status to activate premium plugins.

Used for: Validating license, preventing unauthorized access, and ensuring compliance.

Plugin Activation

When you enable a premium plugin, we record activation details for your workspace.

Used for: Managing activations, tracking usage limits, and supporting your workspace.

Usage & Credit Data

We collect plugin usage and AI credit consumption to enforce your plan limits.

Used for: Enforcing quotas, billing accuracy, and usage analytics.

Audit & Entitlement Logs

We maintain secure logs of plugin usage and entitlement checks for auditing.

Used for: Security monitoring, audit trails, and compliance requirements.

No Content AccessPremium plugins operate within your workspace. We never access, read, or store your documents or content.

Secure by default

Workspace isolated

You're always in control

Billing & Payments

Billing & Payments. Simple. Secure. Transparent.

We partner with Razorpay to process payments securely. We collect only what's required to manage your subscription, generate invoices, and provide seamless billing.

BlockWriteAI billing and Razorpay secure payment processing flow

Subscriptions

We collect subscription details to activate your plan, manage renewals, and maintain your account.

Includes: Plan, billing cycle, start date, renewal date.

Invoices & Receipts

We generate invoices and receipts containing billing address, amount, tax (GST), and transaction details.

Includes: GST, invoice ID, amount, currency.

Payment Processing

Payments are securely processed by Razorpay. We do not store your card or UPI details.

Includes: Payment ID, method, status.

Renewals & Updates

We use billing data to manage auto-renewals, plan changes, failed payments, and account notifications.

Includes: Renewal status, failed attempt logs.

Refunds & Cancellations

We process refunds and cancellations as per our Refund & Cancellation Policy.

Includes: Refund ID, reason, amount, status.

We protect your financial information.All payment transactions are encrypted, secure, and handled by trusted partners.

Secure by Razorpay

PCI-DSS Compliant

Encrypted Transactions

Your Data, Your Control

How We Use Your Information

Why We Process Your Information.

We use the information we collect to operate, secure, and improve BlockWriteAI and to deliver the features and support you rely on.

How BlockWriteAI uses information to secure, operate, support, improve, and notify

Authentication

To verify your identity and secure your account.

Used for: Login, security, session management, and access protection.

Workspace Management

To create and manage your workspaces and preferences.

Used for: Workspace settings, seats, roles, permissions, and configurations.

Licensing & Compliance

To verify licenses and enforce plan limits.

Used for: License validation, plan limits, premium access, and compliance.

AI Features & Credits

To process AI requests and manage credit usage.

Used for: AI responses, model processing, credit deduction, and limits.

Customer Support

To respond to your requests and resolve issues.

Used for: Support tickets, email responses, troubleshooting, and communication.

Service Updates & Communications

To send important updates about your account and our services.

Used for: Announcements, security alerts, product updates, and policy changes.

We use your information responsibly.We process only what's necessary, keep it secure, and never use it for unauthorized purposes.

Purpose limitation

Data minimization

Security first

No unauthorized use

Data Security

Your Security.
Our Priority.

We implement industry-leading security practices and technologies to protect your data, maintain availability, and prevent unauthorized access.

BlockWriteAI data security controls and encryption

Encryption in Transit & At Rest

All data is encrypted using TLS 1.2+ in transit and AES-256 encryption at rest.

Industry Standard

Access Control & Permissions

Role-based access control ensures only authorized users can access data.

Least Privilege Access

Secure Infrastructure

Hosted on trusted cloud infrastructure with firewalls, DDoS protection, and network security.

Enterprise Grade

Monitoring & Threat Detection

24/7 monitoring, intrusion detection, and anomaly alerts to prevent threats.

Always Protected

Backups & Redundancy

Reliable backups and redundant systems ensure high availability and data resilience.

High Availability

Audit Logs & Accountability

Comprehensive audit logs track system events and access for transparency and accountability.

Fully Traceable

We follow global security standards.Our systems, policies, and processes are aligned with industry best practices to keep your data safe and our platform reliable.

ISO 27001
Aligned

SOC 2
Ready

OWASP
Guidelines

GDPR
Principles

While no system is 100% secure, we continuously improve our security controls to protect your data and maintain your trust.

Data Retention

We Keep Your Data
Only as Long as Needed.

We retain your data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Our CommitmentWe follow strict data retention practices to protect your privacy and ensure compliance with applicable laws and regulations.